How do I return an item?Refund/Return Policy:The original sales receipt must accompany returns. We accept returns for exchange or refund 30 calendar days after delivery of the product.
There is a 20% restocking fee for returned items that are not being exchanged for items of equal or greater purchase amount, not including shipping costs, discount codes, coupons, gift certificates or any other promotions. If an item is received damaged, please contact Customer Support. All items that leave our warehouse are thoroughly inspected and well packaged. If a customer receives an item and would simply like to return it, there is a 20% restocking fee for returned items that are not being exchanged for items of equal or greater purchase amount, not including shipping costs, discount codes, coupons, gift certificates or any other promotions. The customer will be responsible for all shipping costs and the proper packaging of the item being returned. Returns will not be accepted if not in their original packaging. All returns require a Return Authorization number. Please Contact Us for an RA # before items are returned. Items returned without an RA# will be returned to the sender. Vulcan Strength Training Systems 655-H Pressley Rd Charlotte, NC 28217 Contact Us or Call: 877-986-4313 option 2
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